Data Deletion Policy

Effective Date: May 23, 2026

At BD Theme Bazar (https://bdthemebazar.com), we are committed to protecting your privacy and giving you control over your personal data. This Data Deletion Policy explains how you can request the permanent deletion of your personal information from our systems, what data we can delete, and what data we are legally required to retain.

1. Right to Erasure (Data Deletion)

You have the right to request that BD Theme Bazar delete any personal information we have collected and retained about you. Once we receive and verify your request, we will delete your personal data from our active databases, unless an exception applies.

2. What Information Can Be Deleted?

Upon a valid request, we will remove information that identifies you personally, including:

  • Your account profile details (Name, username, and email address).

  • Your website account login credentials.

  • Save preferences, support tickets, and chat history.

  • Subscription history and marketing preferences.

3. Exceptions and Data Retention

Please note that we cannot delete all data in every circumstance. BD Theme Bazar may retain certain information if it is necessary to comply with legal obligations or protect our business.

Exceptions where data cannot be deleted include:

  • Financial and Transaction Records: For tax, accounting, and anti-fraud purposes, we must retain a record of your purchases, invoice details, and transaction history as required by applicable laws in Bangladesh.

  • License Verification: We must keep track of product license keys issued to your email to prevent unauthorized distribution or intellectual property theft.

  • Security & Legal Claims: We may retain minimal technical logs (like IP addresses linked to malicious activity) to detect fraud, resolve security incidents, or defend against legal claims.

4. How to Request Data Deletion

You can request the deletion of your account and personal data at any time. To protect your security, we only process deletion requests that come directly from the account owner.

Methods to Submit a Request:

  1. By Email: Send an email to support@bdthemebazar.com from the email address associated with your BD Theme Bazar account. Please use the subject line “Data Deletion Request” and include your username.

  2. By WhatsApp: Message our support team at +8801876923260 using the phone number linked to your account or profile, and provide your account details.

5. What Happens After You Submit a Request?

  • Verification: We will verify your identity to ensure that unauthorized third parties are not trying to delete your account.

  • Processing Time: Once verified, we will process your deletion request within 7 business days.

  • Finality: Account deletion is permanent. Once your data is deleted, you will lose access to your account history, past invoice downloads, and future product updates. If you wish to use our services again in the future, you will need to register a brand new account.

6. Contact Us

If you have any questions about this Data Deletion Policy or how your information is handled, please reach out to us:

  • Website: https://bdthemebazar.com

  • Email: support@bdthemebazar.com

  • WhatsApp: +8801876923260

  • Address: Ganga Nagar, Bancharampur-3420, Brahmanbaria, Bangladesh